Refund Guarantee

Last Updated June 4, 2025

Acquire X Limited offers a 30-day money-back guarantee for our digital advertising and deal generation services, subject to the following conditions:

Onboarding Requirements: To qualify for the refund guarantee, you must provide all necessary access and resources (e.g., account credentials, audience data, or other materials) requested during the onboarding call within 7 days of the onboarding date. This ensures our team has sufficient time and resources to deliver the expected lead generation and deal generation results through our digital advertising campaigns.

Guarantee Period: The 30-day guarantee period begins on the date of the onboarding call. If, within this 30-day period, our digital advertising or deal generation services fail to meet your expectations, and you have met the onboarding requirements outlined above, you are eligible for a full refund.

Post-Guarantee Period: No refunds or guarantees are offered for services beyond the 30-day period following the onboarding call.

For any questions or to initiate a refund request within the 30-day guarantee period, please contact us at info@acquirex.ai or by mail at:

Attention: Customer Support Refund Request Acquire X Limited Unit 1603, 16th Floor, The L. Plaza 367 - 375 Queen's Road Central Sheung Wan, Hong Kong